Medefer is a Care Quality Commission (CQC) registered provider, working in partnership with the NHS to provide a virtual outpatient service and deliver faster, better care for patients
If you have been referred to us, then your GP has decided that you will benefit from a review by an NHS Consultant, who is a specialist in the health issue that you are experiencing. In the past, this meant referring you to a hospital outpatient clinic, where you could wait several months for an appointment. Working with Medefer, your NHS GP or hospital can request an NHS Consultant to review your records online and provide advice. This service is free for patients and is faster than waiting for an appointment at a hospital clinic.
Once we have your details, an NHS Consultant will examine all the information in detail. They will decide what the best course of action is for you. For most patients this will not mean a visit to a hospital in person.
Once the Consultant has decided on the best course of action, we will be in touch to let you know what will happen next. It may be as simple as letting your GP know what ongoing care you need, or we may ask you to have further tests or to visit a hospital in person.