Medefer is commissioned or contracted by the NHS to provide its unique model of specialist support to GPs and hospitals. Medefer’s software platform enables NHS consultants to review a referral within two working days or less, and to initiate appropriate clinical action. 

This has several benefits for everyone involved:

  • Patients have their symptoms reviewed faster by a specialist consultant in that field, which results in much quicker treatment plans for the patients who would typically have otherwise had to wait several weeks or months to see a specialist in a hospital clinic.

  • GPs find clinical reassurance by providing them with easy access to specialist opinion. In instances where a patient requires an investigation or treatment, the quick response time allows this to begin sooner than had the patient needed to wait for a hospital clinic appointment first. The service will also provide GPs with useful feedback, which will hopefully assist GPs with future, similar clinical cases. 

  • CCGs find that Medefer’s “virtual” service, which can be delivered at a lower cost, frees up funds to be used for other services.