Medefer

Yes, if you have difficulty completing the questionnaire online, you can speak to our team, and we’ll assist you over the phone.

We offer consultations throughout the week, including evenings and weekends, to fit around your schedule.

Yes, you can have a family member or carer join your virtual consultation for support.

If you miss an appointment, contact us as soon as possible to reschedule. Please note that fees may apply for late cancellations or missed appointments.

Not always. Most consultations are over the phone, as we’ve found this more convenient for patients. However, if a video consultation is required, you’ll ne...

Yes, you can reschedule by contacting us. Please provide as much notice as possible to avoid fees for late changes.

Yes, you can book and manage services for an adult family member with their consent. Unfortunately, we cannot provide services for children.

Yes, the cost for self-referral, including the preDoc and clinical team call, will be outlined under each specialist pathway.

Currently, we do not offer instalment payment plans. However, our fixed-price packages are designed to provide clear and predictable costs for specialist ca...

Yes, under UK consumer law, you have the right to cancel within 14 days of purchase unless the service has already started. Please contact us as soon as pos...