About our Self Pay services

Do you provide treatment for under 18s?
Our services are exclusively available for individuals aged 18 and over. We do not treat under-18s, as our expertise is tailored to adult healthcare. For th...
Tue, 25 Feb, 2025 at 5:47 PM
Can I switch between pathways?
Yes. If you self-refer and later obtain a GP referral, you can upload it. If your condition requires a different specialist, we’ll guide you through accessi...
Fri, 21 Feb, 2025 at 3:14 PM
What if my case requires input from another specialist?
If another specialist’s input is needed, we’ll guide you through accessing this care. You can choose to use another Medefer service or transition to the NHS...
Fri, 21 Feb, 2025 at 3:14 PM
What if I don’t want my GP informed?
That’s entirely your choice. If you prefer not to involve your GP, your care will remain confidential between you and Medefer.
Fri, 21 Feb, 2025 at 3:16 PM
What if I’m unhappy with the service or want to make a complaint?
We’re committed to providing excellent care, but if you’re unhappy, please let us know. You can email or call us to file a complaint, and we’ll investigate ...
Fri, 21 Feb, 2025 at 3:16 PM