About our Self Pay services

What is Medefer, and what experience do you have?
Medefer is a trusted provider of specialist healthcare services with over 10 years of experience delivering NHS care. As an independent provider, we’ve supp...
Fri, 21 Feb, 2025 at 2:40 PM
Are you regulated?
Yes, Medefer is regulated by the Care Quality Commission (CQC), ensuring the highest standards of care and safety.
Fri, 21 Feb, 2025 at 2:39 PM
Do I need a GP referral to use Medefer?
No, you don’t need a GP referral. You can self-refer using our preDoc questionnaire and clinical review process. However, if you already have a GP referral ...
Fri, 21 Feb, 2025 at 3:11 PM
How long will a consultation take?
Consultations typically last up to 30 minutes. Please allow an additional 15 minutes either side of your appointment time for flexibility.
Fri, 21 Feb, 2025 at 3:19 PM
Have you won any awards or received recognition?
Yes, Medefer has been recognised for excellence in healthcare innovation and service delivery. Our commitment to quality and patient care has earned us awar...
Fri, 21 Feb, 2025 at 3:10 PM
How quickly will a consultant review my case?
Once your referral process is complete, a consultant will review your case within 48 hours, create a care plan, and determine the next steps.
Fri, 21 Feb, 2025 at 3:13 PM
What happens after the consultant review?
After the consultant reviews your case, we’ll contact you with their recommendations. This might include booking tests, scheduling a follow-up consultation,...
Fri, 21 Feb, 2025 at 3:13 PM
What happens if additional tests are needed?
If advanced diagnostics or treatments are required, we’ll provide a clear cost breakdown before proceeding. Tests can be arranged at competitive self-pay ra...
Fri, 21 Feb, 2025 at 3:15 PM
What happens if something serious is found?
If something urgent or serious is identified during your care, we’ll support you in accessing the necessary services. Often, your NHS GP is the best option...
Fri, 21 Feb, 2025 at 3:16 PM
What is preDoc, and why is it required?
preDoc is our secure online questionnaire used to gather information about your symptoms, medical history, and past treatments. It helps the consultant unde...
Fri, 21 Feb, 2025 at 3:12 PM